Shipping Policy for KrimsonVioletStudio.com
Effective Date: November 12, 2025
Last Updated: November 12, 2025
Thank you for supporting Krimson Violet Studio!
Below you’ll find all the details on how we process, package, and ship your orders.
1. Order Processing Times
Processing time refers to the time it takes to prepare your order before it ships.
- Physical Prints & Merchandise: 2–7 business days
- Made-to-order or specialty items: 5–10 business days
- Digital downloads: Delivered instantly via email or account link
Processing times may increase slightly during holidays or sales events.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location, carrier, and the weight/size of your order.
Estimated Delivery Times
- United States: 3–10 business days
- Canada: 7–14 business days
- International: 10–30 business days
Delivery times may vary depending on customs, carrier delays, weather, or global shipping disruptions.
3. Tracking Information
Once your order ships, you will receive an email with tracking details (if available for your shipping method).
Some smaller items or international shipments may not include tracking depending on carrier limitations.
4. International Shipping
We ship worldwide!
Please note:
- Import duties, customs fees, and taxes may apply depending on your country.
- Buyers are responsible for any additional customs charges.
- Customs processing can delay delivery beyond estimated time frames.
5. Lost, Delayed, or Stolen Packages
Krimson Violet Studio is not responsible for:
- Packages lost due to incorrect shipping addresses
- Carrier delays
- Packages marked as delivered but not received
If your package is lost or missing:
- Verify the shipping address on your order
- Check with household members or neighbors
- Contact your local post office or carrier
If you still need assistance, email us and we’ll do our best to help.
6. Damaged Shipments
If your item arrives damaged, please contact us within 7 days with:
- Your order number
- Photos of the packaging and the damaged item
We will arrange a replacement or refund depending on the situation.
7. Incorrect Address Policy
It is the buyer’s responsibility to provide accurate shipping information.
If a package is returned due to an incorrect or incomplete address:
- The buyer may be responsible for reshipment fees
Please double-check your address before completing checkout.
8. Split Shipments
Some orders may ship in multiple packages if:
- Items are produced in different facilities
- They differ in size/type (e.g., prints vs. mugs)
You will not be charged additional shipping fees for split shipments unless noted at checkout.
9. Questions?
If you have any questions about shipping, delivery, or your order status, feel free to reach out:
📧 [info@krimsonvioletstudio.com]
🌐 https://krimsonvioletstudio.com